We operationalize “discreet” at every step. Outer packaging uses plain boxes/bags with neutral fillers; no branded inserts are placed inside, and any packing slip avoids sensitive terms. Labels & declarations show only essential logistics data with a generic product description and local-law compliance; return address uses a neutral company name. Billing & notifications use a neutral billing descriptor; order/shipping/delivery alerts avoid sensitive words, and invoices are digital (paper on request). Delivery supports redirection, pickup/collection points where available, and optional adult signature. Returns & support: 30-day unopened returns; quality issues receive replacement or refund. Return labels and materials remain neutral. Everything is online and trackable.